Support & Grievance Office

Revision 26.1 · Effective 17 July 2026

Registered office

• Brand: Bharat Roots
• Legal entity: BASID NASIR SUMRA
• GSTIN: 27JGMPS9470P1ZX
• Email:
• Phone:
• Address: Shop no 64, ground floor, City Mall, Link Road, Veera Desai Road, Andheri West, Mumbai, Mumbai Suburban, Maharashtra 400053
• Desk hours: Monday to Saturday, 9:00 AM - 7:00 PM

Grievance escalation

Level 1: contact with order details. Level 2: unresolved matters escalate to the Director desk within 7 business days. Level 3: consumers may approach applicable consumer forums under Indian law after exhausting internal resolution.

Additional channels

Use the Contact form for general enquiries or visit the Help Center for sowing calendars and germination FAQs.